Terms and Conditions

The following terms and conditions are to be considered as a contract between Sky Views 100 and you the customer. These terms and conditions shall be liable to change from time to time and Sky Views 100 reserves the right to amend this agreement accordingly. If Sky Views 100 are acting on behalf of a client who is acting as an intermediary, these terms and conditions still apply to the customer and any customer of the intermediary.
It is understood and accepted that the customer is deemed to have read and accepted the terms stated in these Terms and Conditions.

Orders/Quotations

Any written quotations are valid for one calendar month from date of quotation and if a site visit has not been undertaken and based upon written brief from the customer, Sky Views 100 reserve the right to amend or withdraw the quotation if the written brief is inaccurate or any additional services or additional costs are incurred. The written brief needs to state location and exact requirements, along with contact details. Any site visit may involve a site visit fee, this will be negotiated and agreed prior to any visit and may be invoiced separately.

Terms of Instruction

It is the Customer’s responsibility to ensure that Sky Views 100 representatives have legal access to the site/property. Sky Views 100 has the right to decide whether the site is suitable and safe for the commission. If all relevant access is not available at the time of the pre-arranged site visit, then the customer shall be liable for the full commission cost.
The customer must notify any cancellation to Sky Views 100 at least 7 days in advance, failure to give the stipulated length of notice will be at the discretion of Sky Views 100 to charge for all of the cost of the commission.
Sky Views 100 cannot guarantee the photograph will match what the human eye can view. For example, the human eye is capable of increasing and decreasing the contrast in the same scene, allows for depth perception (3D). Sky Views 100 use the latest relevant equipment available as at April 08.
For Elevated Photography an A4 print will be given to the customer at the time of the visit along with the image burned onto CD. This will normally be in JPEG format. However, the equipment we use allows a RAW image to be taken allowing a high quality image to be converted into TIFF or other formats, although this shall incur an extra £10 charge due to the additional post site work involved back at our office. In these circumstances the CD will be sent to the Customer rather than given at the site visit. Additional prints are available including a canvas print, pricing to be discussed and agreed with Sky Views 100 dependant upon your requirements.

Photographic Copyright

In reference to photographs that were taken after 1 August 1989, the owner of the photographs is the author. Sky Views 100 shall always retain the copyright unless previously agreed in writing from Sky Views 100 or agreed at a later date. Any later request must be made from the customer or customer's representative to Sky Views 100 and a written response from Sky Views 100 must be received before any authority is allowed to use the photograph(s).
All corporate commissioned photographs allow use of the images within the boundaries of the original purpose. They may be used in the customers own material for marketing, advertising or internet sites etc. They may only be sold as part of a report, retail packaging etc.
All personal commissions allow personal reproduction rights. Personal reproduction rights does not allow for the photograph(s) to be placed on web sites or produced on any other media, nor can they be used for advertising, marketing or publicity of any manner. Should you require them for any of these purposes you must receive written authority from Sky Views 100 as detailed earlier in these T & C’s.
No images can be passed or sold onto a third party in whole or part without written authority from Sky Views 100.
Moral rights are required in any photograph that is on any public display or published in any media, this includes adding, at minimum, the name of the author, Sky Views 100.
Sky Views 100 accept no responsibility for any images that have been adjusted or manipulated or used in any defamatory manner. Sky Views 100 reserves the right to object or withdraw copyright authority (without refund) to photographs being used that have been manipulated in any manner or is damaging to the reputation of Sky Views 100.
Any request for extended copyright may involve an additional charge being requested dependant upon the request.

Failure to provide the Service

Sky Views 100 cannot be held responsible for any missed agreed time-scales that may result in the customer not meeting their own time-scales due to the failure of Sky Views 100 delivering the service or loss of time in any manner. Sky Views 100 cannot be held responsible for any failure whatsoever for not delivering the service for any specific event or time.
Although Sky Views 100 use professional equipment, there are certain safety limitations. Weather conditions is a major contributing factor that limit the use of our equipment safely. If a site visit is interrupted due to weather or other unforeseen circumstances then a further site visit shall be pre-arranged which may involve a charge depending upon the reason for travelling costs etc. to be negotiated and agreed by Sky Views 100 and the customer. Sky Views 100 will endeavour to rearrange failed appointments at the earliest convenient opportunity. Sky Views 100 endeavour to calculate weather in advance using the Met Office, however the weather can be unpredictable and Sky Views 100 will always try to give as much notice as possible for cancellations although weather beyond a 24 hour forecast can be less accurate. A decision based on weather is generally delayed until the last possible moment to try and maximise suitable weather. The successful result of a photograph is improved with good weather and timing.
Sky Views 100 cannot be held responsible for any losses whatsoever for a cancellation made by Sky Views 100, no matter the length of notice given.
If Sky Views 100 are unable to undertake any agreed work for whatever reason, Sky Views 100 will ensure any deposit or payment received will be fully refunded to the customer.

Pricing/Payment

Pricing varies per commission requirements, the price shall be agreed with Sky Views 100 and the customer prior to undertaking the commission. Payment can be made by cheque (payable to “Sky Views 100”), cash (in person at time of visit only, not through post or any other means, Sky Views 100 accepts no responsibility for lost cash), direct bank transfer and major debit/credit cards online through Paypal. At present we do not have the facility to accept cards at the time of the visit or over the telephone. If you wish to pay by Paypal please inform Sky Views 100 and an electronic invoice will be raised to allow this method.
Private commissions will require cleared payment before any photograph or electronic media is released to the customer.
Corporate commissions will be invoiced and payment is required within 30 days from date of invoice. Sky Views 100 reserves the right to add statutory late interest, Base Rate & 8%, to overdue invoices (Late Payment of Commercial Debts (Interest) Act 1998).
Sky Views 100 retain all absolute rights to photographic material until full invoiced payment has been made.
All prices exclude VAT.

Public Liability Insurance

Sky Views 100 has Public Liability insurance of up to £5m, a copy is available upon request.

Miscellaneous

These terms and conditions apply to all elevated photography, virtual tours, small world and floor plans plus any service available that Sky Views 100 undertake.
Sky Views 100 reserve the right to reject any commission.
The “Property Misdescriptions Act” makes it a criminal offence for estate agents and property developers to dishonestly and misleadingly describe property they are selling - Although Sky Views 100 are able to remove a majority of small temporary items within a photograph back at our office, if the intended use of the photograph is to sell your property then we are unable to remove anything that deliberately portrays the property falsely. Certain projects may vary to these Terms & Conditions. If this is the case the differing terms will clearly be stated in writing from Sky Views 100 prior to any work commencing. .